I'm not only happy this place is 3 blocks from my house, so if I have to bring my car in, I can walk home, which unfortunately I had to do. I ain't gonna lie, my car should had gone in for service 3 months ago when the service due light keeps beeping every time you get in my car. But, when your Audi car dealership in Santa Monica tells you it's going to be $2,000 for the service.. I said, you guys can go FK yourself, so I took it here and they gave me a lower quote, which I still was hesitant due to it being right before Christmas. Needless to say.. this week as I'm in bumper to bumper traffic heading to work, my car decided to do a shake, rattle and was ready to roll!! Freaked out, had to finally get it towed here. Not only did they tell me the problem, ignition coil, they did bring up the dreaded 55,000 service due.. I said, ok, the final cost was $700,00, which was wayyyyyyyy cheaper than my dealership. Done in one day, got my afternoon walk to get there, they cleaned my car inside and out and the car is running smooth. I love how the guys say " see ya soon" My response " I hope not!" These guys are the best!!!!! When your hubby is gone for 3 months and his Audi Q7 is only driven once a week to the other side of the street for street cleaning, well.. the battery will die. Had to cal AAA twice, the first time the dude says I have to change the battery motherload, basically where the battery runs through to get its power. I was freakin our since I was thinking how much is this gonna cost? I lost my job and hubby was gone. So, when I called Jose, he not only came to my house with a battery to stay the car to drive back to the shop. He said, If we do need to change the part, it's gonna be about $500!! but he said, I'll take a look before I order the part from SM dealership. Needless to say, he leaves me a voice message and says, battery is fine and you have to drive this car more than 5 minutes and it's ready for pick up!! He could of lied and said it was that part and charged me. I couldn't be more happy, since I wasn't planning to tell my husband. I was able to pick up the car and it runs perfectly! These guys are honest. I'm not only happy this place is 3 blocks from my house, so if I have to bring my car in, I can walk home, which unfortunately I had to do. I ain't gonna lie, my car should had gone in for service 3 months ago when the service due light keeps beeping every time you get in my car. But, when your Audi car dealership in Santa Monica tells you it's going to be $2,000 for the service.. I said, you guys can go FK yourself, so I took it here and they gave me a lower quote, which I still was hesitant due to it being right before Christmas. Needless to say.. this week as I'm in bumper to bumper traffic heading to work, my car decided to do a shake, rattle and was ready to roll!! Freaked out, had to finally get it towed here. Not only did they tell me the problem, ignition coil, they did bring up the dreaded 55,000 service due.. I said, ok, the final cost was $700,00, which was wayyyyyyyy cheaper than my dealership. Done in one day, got my afternoon walk to get there, they cleaned my car inside and out and the car is running smooth. I love how the guys say " see ya soon" My response " I hope not!"