Frequently Asked Questions
Hi there! If this page doesn't answer your questions, please contact us!
Where are you located?
We have two locations one in Marina Del Rey and one in Culver City.
What is your hourly rate?
Our hourly rate is $140/hour
What are your hours?
Monday -Friday: 8am to 6pm
What is your warranty?
We provide an 18month / 18k miles warranty on most parts!
Do you use synthetic oil?
At Euro-Tech Motors we ONLY use synthetic oil. The Audi recommended oil is our lowest grade. Our premium brands include Liqui Moly and Motul, they may cost a little extra but it is worth it!
Is it ok to take my Audi, Porsche or BMW to an oil change station?
We highly recommend not taking your car to any oil change station. Those places are designed for ordinary vehicles. Audi, Porsche and BMW vehicles are built with precision and are intended to our perform most cars on the road. Using the conventional oil that oil change stations use can cost you a lot in the long term! Make sure to request premium synthetic oil at any other place!
How often should I change my oil?
Although most manuals recommend an oil change every 8-10k miles, we highly recommend doing it every 6-8k. Most of those manuals are written by accountants and not the engineers in order to make their product seem less maintenance heavy and more appealing to a buyer. We've been doing this for over 30 years, you will thank us later!
Do you guys offer towing services?
We use Richard over at Titanium Towing for all of our towing needs! Give him a call if you need to have your car towed to our shop!
Do you charge to diagnose my car?
If the issue is noticeable then don't worry about it! For everything else we charge a $140 inspection fee, however if you end up doing the repairs with us the $140 charge is waived!
Will you let me bring in my own parts?
We rarely allow customers to bring in their own parts. It is usually handled case by case and the parts must be genuine Audi, Porsche or BMW products.
Do you have a waiting room?
Yes we do! And with wifi and coffee as well!
I have less than 50k miles on my car, will any work void my warranty?
NEVER! Repairing and maintaining your car outside the dealership network WILL NOT void your warranty. It is actually a law!
Can you guys give me a ride back to work or home?
If our driver is available then yes. The best way to make sure is to request it before you arrive to your appointment.
Do you guys work with insurance?
Yes we work with 98% of insurance companies!
Do I need to make an appointment?
An appointment is highly recommended! However if you catch us during a rare slow time then we can take you in right away!
Do you offer pre purchase inspections?
Yes, a pre purchase inspections is highly recommended before any used car purchase... this industry is full or surprises. We offer one type which involves a full body and mechanical inspection and it should run you about $225.